What Our Customers
Are Saying! We take great pride in making sure that you get the service
you expect from us. Here is what a few of our satisfied customers have
to say about us.
I purchased
a Sony 32inch tv in June 2007 and recently purchased a Sony home
movie system in January, I have no other words but "Brilliant"
for the
service and the way that both Peters at the High Wycombe shop conducted
themselves. it was a real pleasure to do business and experience the after
service that I recieved from them. I highly recommend this company to all
who read this.
Thank you so much.
best regards
Mr Walford Woolf. Princes Risborough Bucks
Excellent service and a pleasure
to deal with.
I purchased a Panasonic TV from the High Wycombe Showroom, very helpful
and knowledgeable salesman, the purchase was completed with no problems.
Thanks Peter. Delivery men were excellent, will certainly shop at Lakes
again.
Mrs Davis, Stokenchurch, Buckinghamshire
I would like
to bring to your attention the wonderful service that I have received recently
from members of your staff whilst buying a TV & VCR so as to be able
to run a security camera outside my property at night.
Firstly I visited your shop in Aylesbury & met Vanda who responded to
my requirements with skill, kindness and understanding, nothing was too
much trouble then or in a subsequent phone call. She arranged for the equipment
to be delivered on the following morning.
Friday morning Oliver & his assistant arrived & set up the TV for
me however when he realized that I was getting a security camera he went
to great trouble to ensure that I was buying the right equipment even speaking
to the security firm on my behalf to check on the compatibility. We had
some discussion as to the benefit of a DVD in place of the VCR so that I
could run the camera for a full night. He said that he would go away &
talk to some other staff & ring me later which he did. On the phone
he discussed the merits of VCR/DVD but had come up with another solution,
he had found VCR tapes that would run for 12 hours which I did not know
existed. Oliver then kindly arranged for the tapes to be delivered the following
morning.
Saturday morning Derek came with the tapes & also reprogrammed the TV
to BBC Central instead London so that I could have the local news.
Where else today would one find such attention?. Hence through you please
I would like to send my most sincere thanks & appreciation to all the
staff that I have mentioned.
M Harris, Wendover.
Just wanted to express our absolute
gratitude for a truly fantastic sound and cinema system,. It was everything
you said it would be and more.
We were very impressed with the limitless support you offered us both, in
choosing the right system for us and your endless knowledge and research
of what benefits each product offered, we were also very grateful for your
after sales support - I have to say without the tuition I personally would
have been lost.
All in all Ben, you have made two very fussy customers happy, and should
we ever require more equipment then trust me we will hunt you down!!!. We
wish you every success in the future – if our experience is anything
to go by, success shouldn’t be to difficult.
Mr Sparks, Hartwell.
Early
in June I called at your High Wycombe branch with a request for proposals
meeting a minimum unit, minimum cable requirement for replacing my old TV
and audio system. Having outlined to your Peter my thoughts, based on what
I knew was now technically achievable, I asked him to let me know what arrangement
of current units he would recommend.
The helpful response received from Peter, his competence in subsequently
dealing with related technical aspects made for a most rewarding experience,
to an extent that caused me to write to you.
It is a long time since I have encountered such a pleasant, understanding
and effective shopping experienced - which has not been without problems,
both technical and in endeavoring to meet the wishes of an enthusiastic
wife. In all aspects Peter dealt with these thoughtfully and efficiently
and I see him as an outstanding asset to Lakes.
I have already been afforded opportunities to recommend Lakes of Wycombe
to several friends and have done so without hesitation.
J.H. Beaconsfield,Bucks.
